QBO Clinic

Privacy Policy

How QBO Clinic processes QBO files in your browser and what we do not collect.
Aug 15, 2026

Summary

QBO Clinic diagnoses QuickBooks Web Connect (.qbo) files in your browser. Bank file contents are not uploaded to our servers during diagnosis or safe repair.

This policy is written to match the product. If a network test shows file contents leaving the device during diagnosis, treat that as a defect and contact us.

What stays on your device

When you choose a .qbo file, the browser reads it with the File / ArrayBuffer APIs. Parsing, findings, diffs, and repaired file generation run locally.

We do not write the bank file to Local Storage, IndexedDB, server logs, or object storage. Refreshing the page clears the file and report.

We never ask for your bank login. We do not call QuickBooks or bank APIs in this product.

What we may collect

If you create an account or pay for Repair Pass / Bookkeeper, we collect:

  1. Account information — email and authentication data needed to sign in.
  2. Order and subscription records — plan name, amount, currency, and payment provider identifiers. Checkout metadata does not include file names, account numbers, FITIDs, amounts, or transaction descriptions.
  3. Optional import feedback — you may tell us whether re-import succeeded, and optionally paste an error message. Default is not to upload the original file.

Analytics

Analytics, if enabled, may receive only non-content events such as:

  • page slug and referrer domain
  • file extension and size bucket
  • OFX dialect, finding counts, rule IDs, and duration buckets
  • plan name on checkout

Analytics must not receive file names, file bodies, account numbers, routing numbers, FID/BID values, FITIDs, amounts, dates, or transaction descriptions.

Microsoft Clarity session recording is disabled. We do not record the report DOM.

Cookies and payments

Sign-in and payment providers may set cookies required to complete checkout. Those requests still use the network. This website is not “offline-only”; the privacy claim is that your bank file never leaves your device during diagnosis.

Sample donation

If we invite a redacted sample for regression testing, that uses a separate page and explicit consent, with a stated deletion period. Diagnosis itself never uploads the file.

Sharing

We do not sell bank file data. We share account and payment data only with processors needed to run authentication and checkout, or when required by law.

Contact

Email: support@qboclinic.com

QBO Clinic is an independent product and is not affiliated with or endorsed by Intuit Inc. QuickBooks is a trademark of Intuit Inc.